Description
AppleOne is proud to present:
Customer Service Rep 1
#Pos.1, Contractor, Pay: Pay: $23.16
CA – Tulare
Job Summary
This entry-level customer service role involves handling inquiries, processing orders, and providing support based on company policies and procedures. The position is supervised and follows established guidelines.
Responsibilities
Respond to customer questions via phone or email
Resolve basic customer issues related to company programs and policies
Process incoming orders accurately
Follow department rules, rates, and procedures
Qualifications
High school diploma or equivalent
0–3 years of customer service experience
Required Skills
Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Experience with mail sorting, printing, scanning, scheduling appointments, and answering phones
Preferred Skills
Bilingual in English and Spanish
Strong communication and customer service abilities
Comfortable multitasking and managing priorities
Detail-oriented and organized
Familiarity with internet-based tools and applications
Field Shared Notes
This is an onsite role in Tulare, Ca. 24 hours a week, Tuesday, Wednesday and Thursdays 8-5
Required for VMS submission: Birthday (month and day), location (city, state & zip code), last 4 of social, phone number , email address & pay ; please remove any logos of AppleOne from resumes .
Please ask your candidates about any time off requests. Attendance is key and time off will not be allowed with the 1st 90 days. Required skills need to be noted in the sell and added to the top of the resume.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1012
Entry Level