Description
MILITARY VETERANS
Special Instructions to Applicants Cover letter is required for application to be considered. Department Summary The Department of Public Policy, UCLA Meyer and Renee Luskin School of Public Affairs (https://luskin.ucla.edu/), is multi-disciplinary with faculty from Economics, Political Science, Sociology, and Engineering. It is particularly strong in the fields of data analytics and policy analysis; development; environment; race and inequality; housing and transportation; social policy; urban issues; and health. The Department currently includes twenty FTE ladder faculty and four staff, as well as several senior faculty with joint appointments from other campus schools and departments, and a number of adjunct faculty and lecturers.The Department of Public Policy offers a two-year, full-time, and on-ground Master of Public Policy (MPP) degree, and the Luskin School maintains a School-wide Public Affairs major and minor. The MPP program enrolls approximately 150-165 students across two cohorts. The MPP program combines the best of traditional policy education with flexibility and responsiveness to remain relevant in a rapidly changing world. With a diversified tool kit of quantitative and analytical skills, UCLA Public Policy Luskin graduates are equipped to become policy analysts and leaders. A set of concurrent degree programs offer an even broader range of skill and expertise development, and the BA in Public Affairs trains undergraduates in major critical thinking, social science methodology, and experiential learning, to connect theory and action. Position Summary The Student Services Advisor (SSA) appointment is contracted up to four years. Under the direction of the Administrative Officer (AO) and Chair, promote the Department; manage recruitment and admissions; advise students on the Master of Public Policy (MPP), concurrent degrees, and other programs; and perform administrative tasks. Duties include marketing all aspects of the Department; creating and promotional material in a range of mediums; coordinating recruitment and admissions; planning and executing events and workshops; maintaining files and analyzing data; managing funding and academic progress; and tasks assigned by the department leadership. With leadership develop recruitment and admissions strategy and thresholds. Coordinate application review, decisions, and processing. Oversee the development and implementation of policies and procedures for effective advising. Advise prospective and current students. Counsel and/or refer students experiencing academic or personal difficulties. Work with AO and Chair on projects. Manage and process students’ financial support including fees, fellowships, awards, and ASE/GSR/student appointments. Create, organize, maintain, analyze, present, and archive records and reports regarding recruitment, admissions, student enrollment, degree conferrals, and other information as requested by department leadership, Dean’s Office, and other entities. Liaise with UCLA Division of Graduate Education. Attending and organize recruitment fairs, events, and others as needed by Chair and AO; plan and lead recruitment and other workshops; oversee all administrative aspects of admissions; and plan and execute student events not limited to recruitment day, diversity initiatives, recruitment visits, orientation, continuing student meetings, town halls commencements, award ceremonies, and others as assigned by department leadership. Assist with department administrative duties and program support as assigned by AO. Salary & Compensation *UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits. Qualifications Demonstrated technical and design ability; knowledge of wide array of programs not limited to design, marketing, social media, database, spreadsheet, and event organization. Ability to make online updates not limited to department, course, career, affiliate, and social media webpages. (Required) Strong written and oral command of English. Ability to compose and edit written materials using correct grammar, spelling, and punctuation. Ability to make presentations to wide audience range. Math ability to effectively work with GPAs, ratios, percentages, fractions, and multiple-year budgets. (Required) Skill analyzing information and problems, identifying relevant factors, abstracting relevant data from various sources, and formulating logical and objective conclusions. Skill in evaluating outcomes, implementing changes in accordance with goals, and developing new approaches and methods. (Required) Knowledge of UCLA and Department policies and procedures in recruitment, admissions, advising, marketing, and administration. Experience with the UCLA Student Information System (SIS), Student Affairs Web, admissions application sites, and other systems for processing, queries, and analysis. (Required) Strong interpersonal skills. Ability to listen sensitively, perceptively, and objectively while communicating with wide array of people. Ability to use diplomacy in sensitive situations and handle confidential information with discretion and tact. (Required) Demonstrated counseling skills to handle difficult issues such as denial of admission, exam failures, and probation or termination with discretion, sensitivity, and tact. Ability to interpret international transcripts, courses, and programs from other institutions. (Required) Ability to establish and maintain professional relationships; communicate effectively and respectfully; and maintain cooperative, positive, professional relationships with students, staff, faculty, administrators, planning agencies, private/non-profit entries, and others. (Required) Ability to take direction from department leadership. Possess initiative to independently learn new skills and take on new projects. Demonstrated ability to manage projects from inception to completion. Ability work as part of a team and assist others with projects. (Required) Ability to work independently; follow through on assignments promptly with minimal direction; prioritize by importance of responsibilities; critically analyze for improvements, find solutions, and rectify problems. Multi-task fluid deadlines without loss of efficiency. (Required) Demonstrated administrative office experience and project and event management skills. Ability to coordinate and follow through a wide range of administrative office assignments. Skill in supervising and evaluating student and limited employees. (Required) Ability to undertake all aspects of project and events from concept to design; plan and coordinate meetings, conferences, and social functions including catering and facilities arrangements. Ability to execute workshops and presentations on range of topics. Ability with interviewing techniques. (Required) Ability to work evenings and weekends. Must have own transportation and must be able to travel to off-campus, in/out-of-state events. Hybrid schedule and commute do not preclude coming to campus for assigned work. (Required) Education, Licenses, Certifications & Personal Affiliations Bachelor’s Degree in related area and / or equivalent experience / training (Required) Master’s Degree in related area and / or equivalent experience / training (Preferred) Special Conditions for Employment Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation. Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment. Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired. COVID and Flu Vaccinations: The position is subject to providing evidence of inoculation. Schedule 8:00 am to 5:00 pm Union/Policy Covered 99-Policy Covered Complete Position Description https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=TBD_1476