Description
AppleOne is proud to present:
We’re seeking a Customer Service Representative to join our showroom team in Naples, FL. The ideal candidate will bring energy, professionalism, and strong communication skills to create a welcoming experience for every customer who walks through our doors.
This role is perfect for someone who enjoys working in a professional, customer-facing environment—such as a hostess, receptionist, or front-desk associate—and is looking to expand their skills in an office or showroom setting.
?? Location: 38 Goodlette-Frank Rd, Naples, FL 34102
?? Pay Rate: $15.00 – $18.00 per hour
?? Schedule: Monday through Friday, 8:30 AM – 5:00 PM (½ hour lunch)
Key Responsibilities
Enthusiastically greet and assist all customers entering the showroom.
Use Microsoft Teams to efficiently track customers and update records.
Answer incoming calls and handle inquiries in a courteous, professional manner.
Communicate appointment policies clearly to customers.
Manage customer sign-ins, appointment scheduling, and job folders.
Maintain the customer refreshment area (coffee and water station).
Support showroom consultants with customer interactions and follow-up tasks.
Qualifications
High School Diploma or GED required
1+ years of customer service experience (hospitality or salon experience a plus)
1+ years of Microsoft Teams experience
Strong keyboard and computer skills, including Microsoft Word and basic web navigation
Professional demeanor with high energy and an approachable personality
Ability to multitask and interact with various personalities calmly and effectively
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8820
Experienced (Non-Manager)