Description
MILITARY VETERANS
Service Manager
Anaheim, CA 92807
Full time
Do you want to grow with us? We are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 we’ve has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with us, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers’ needs and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Responsibilities of the Service Manager include but are not limited to:
- Plans and directs the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion of service jobs.
- Continually improves and develops standards for the Service Department
- Administers safety, technical, and process training as required for department.
- Organizes shop to accomplish operational goals and advises Regional VP on staff requirements.
- Monitors Service Department to ensure efficient use of Client and compliance with customers’ requirements.
- Works with Sales Professionals to prepare technical proposals and support customer needs.
- Works with the Safety Coordinator to ensure that the service department operates according to Company Safety policies, both in the shop and in the field
- Works closely with the Regional VP to develop and accomplish long-range operating and service sales growth goals.
Qualifications of the Service Manager include but are not limited to:
- Extensive (15-20 years minimum) experience in pump, and/or other rotating equipment required.
- Previous employee management experience, ability to manage 15+ employees.
- Technical competency and familiarity with a variety of the field’s concepts, practices, and procedures
- Ability to motivate team and accomplish goals.
- Acceptable driving record, according to company guidelines.
Additional Information:
Pay Range: $100k+ (DOE)
Physical Demand: Must be able to lift up to 50lbs unassisted.
Working Conditions: Shop Environment
Shift Time/Overtime : Must be able to work overtime as necessary.
Travel: Travel to client sites. Must have an acceptable driving record according to company guidelines.
Education: High School Diploma or GED
We are always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive, and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All employees play a vital part in the organization and are treated with respect. By applying, you will have the opportunity to speak with some of the most respected professionals in the industry.
A comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V