Description
AppleOne is proud to present:
Are you ready to join the #1 Health Provider in California and make a difference every day? We’re looking for a Patient Service Representative (PSR) who is experienced, detail-oriented, and passionate about providing top-notch patient care in a high-volume environment.
Key Responsibilities:
- Patient Coordination: Manage a high volume of patient interactions, including complex scheduling and coordination across multiple departments.
- Phone Support: Professionally handle a high volume of incoming telephone calls, providing exceptional customer service to patients and healthcare providers.
- Patient Support: Assist patients with authorizations and ensure smooth patient experiences from start to finish.
- Medical Authorizations: Process and manage patient authorizations efficiently and accurately.
Required Experience and Skills:
- EPIC System Proficiency: Previous hands-on experience with EPIC is mandatory. Only candidates with EPIC experience will be considered.
- Medical Terminology Knowledge: Strong understanding of medical terminology is required to excel in this role.
- High-Volume Scheduling: Proven experience handling high-volume scheduling and coordination in a fast-paced medical setting.
Why Join Us?
- Be part of a dedicated, collaborative team at the leading health provider in California.
- Play a critical role in delivering exceptional care to our diverse patient population.
- Grow your career within a reputable organization that values expertise and dedication.
Apply now if you meet the qualifications above and are ready to contribute to our extraordinary team. We are looking for qualified candidates who are committed to excellence in patient service.
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1009
Experienced (Non-Manager)