HR Customer Service Rep

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking an HR Customer Service Rep to work at Honda in Torrance, CA. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Salary/Pay Rate/Compensation:

$24-26/hr

Why you should apply to be an HR Customer Service Rep:

– Join a premier automotive leader known for its commitment to innovation and quality.

– Enjoy the flexibility of a position that can be up to 100% remote after training.

– Be part of a supportive team that values excellent associate experiences and professional growth.

– Work in a fast-paced environment where your contributions directly impact customer satisfaction.

What’s a typical day as an HR Customer Service Rep? You’ll be:

– Responding to and resolving HR-related inquiries via telephone, live chat, and the HR Connect Portal, while striving to deliver excellent service.

– Documenting all team member inquiries and their resolutions in the HR Contact Center case management system (ServiceNow).

– Meeting and exceeding Key Performance Indicators (KPIs) such as customer satisfaction and first call resolution, while maintaining high-quality interactions.

This job might be an outstanding fit if you:

– Have excellent communication skills, both verbal and written, and can manage live chat interactions effectively.

– Possess experience working with contact center technology and HR Information Systems (HRIS).

– Are knowledgeable about various HR processes and can analyze data to identify issues and suggest improvements.

– Can handle confidential information with discretion and maintain professionalism in all interactions.

– Are flexible with working hours and can cover EST hours as needed.

#1 #CB

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.