Description
AppleOne is proud to present:
Customer Service Specialist
About the Company:
Our client is a healthcare company focused on providing non-emergency medical transportation to underserved communities. Their mission is to ensure equitable access to medical appointments and services for low-income families.
Position Overview:
Our client is seeking a Customer Service Representative to join their Operations team. This is a temp-to-hire position where you’ll help customers by scheduling transportation and providing excellent service. The ideal candidate is friendly, reliable, and enjoys helping others.
Key Responsibilities:
Assist customers with scheduling transportation for medical appointments.
Answer customer questions and resolve any concerns.
Keep accurate records of customer interactions.
Work with the team to ensure smooth service delivery.
Qualifications:
Bilingual (Spanish/English) is a plus.
Previous customer service experience, preferably in a healthcare or service setting
Strong communication and problem-solving skills.
Compassionate and professional.
Ability to work in a fast-paced environment.
Why Apply:
Be part of a company that makes a difference in people’s lives. Work in a supportive, team-focused environment. Competitive pay with benefits.
Please apply today to join this rewarding opportunity and help make healthcare more accessible!
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1012
Experienced (Non-Manager)