Description
AppleOne is proud to present:
This Technical Specialist Position Features:
- Great Pay to $72K
Job Overview:
We are seeking a highly skilled and experienced Technical Analyst to join our team. This individual will provide ongoing troubleshooting and technical analysis to ensure the successful onboarding and provisioning of ASP, T&D, Generation, and OE personnel. The ideal candidate will have a broad knowledge of technical processes gained through extensive training and work experience, with a focus on complex analysis, user experience, and adherence to compliance and access governance requirements.
Key Responsibilities:
Perform technical analysis and troubleshooting related to onboarding and provisioning processes for ASP, T&D, Generation, and OE personnel.
Ensure compliance with access governance standards and security policies during the onboarding process.
Work with large datasets, conducting complex analysis to support operational requirements.
Coordinate and collaborate with internal teams to resolve issues and streamline processes for smooth onboarding and provisioning.
Provide exceptional customer/client focus with an emphasis on delivering high-quality user experience.
Maintain strong written and verbal communication to effectively communicate with cross-functional teams and stakeholders.
Qualifications:
Typically possesses two or more years of experience in technical analysis or five or more years of experience in related functions that require specialized training and education.
Strong expertise in troubleshooting and resolving technical issues related to onboarding and provisioning.
Extensive experience with complex analysis and manipulation of large datasets, particularly in Excel.
Proven ability to work in a customer/client-focused environment, with a focus on delivering an excellent user experience.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical stakeholders.
Prior experience in onboarding and provisioning within a similar environment is highly desirable.
Desired Skills:
Advanced proficiency in Excel (pivot tables, VLOOKUP, data analysis).
Experience with access governance tools and compliance standards.
Strong problem-solving and critical-thinking skills.
Ability to work independently and manage multiple tasks simultaneously.
Why Join Us?
Competitive salary and benefits package.
Opportunities for professional growth and development.
Dynamic and supportive work environment.
Work on impactful projects with a team of dedicated professionals.
If you have the experience and skills to make a difference, we encourage you to apply. Join our team and help us provide seamless onboarding and provisioning processes while ensuring compliance and user satisfaction.
To apply, please submit your resume and cover letter to email/contact information.
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1012
Experienced (Non-Manager)