Description
Titling Administrative Assistant performs administrative and transactional services in support of various vehicle operations functions, including those associated with auctions, operations, logistics, inspections, dealer services. In this role, you may work with vehicle titles, registration and/or other documents and records. You will ensure all documents and records are prepared, verified and filed according to company and regulatory requirements. You will ensure all administrative services are performed in accordance with business, process and customer expectations.
J ob Responsibilities:
- Gains familiarity with standard vehicle operations support practices within a function or specialty area.
- With guidance, performs duties related to some or all of the following:
- Office support: answering the telephone, recording and forwarding messages, answering questions via email or intercom and entering data into the system
- Deliver and pick-up mail, documentation, registration, license plates etc.
- Assist with document scanning
- Examining documents (i.e. titles/registrations)for accuracy and completeness.
- Verify information (i.e. taxes and fees/vin information, lienholder information, mileage, etc.).
- Respond to customer, bank and other inquiries and concerns.
- Learn and adhere to all company and regulatory standards and policies.
- Assist with special projects as assigned.
QUALIFICATIONS: Minimum-
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High School Diploma/GED
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Generally, less than 2 years of experience
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Must be positive, personable, self-motivated, and have strong interpersonal and customer service skills.
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Must be a team player but also able to work independently.
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Ability to learn different computer functions and programs, calculator and other office equipment
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Ability to maintain a professional and pleasant attitude under a variety of circumstances
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Ability to work with all people
Preferred-
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Prior titling experience is preferred
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Notary license preferred
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Exceptional organizational skills, the ability to manage multiple tasks while meeting deadlines.