Project CSR

AppleOne is proud to present:
As Solar Roof Customer Service Specialist, you’ll be the friendly and knowledgeable point of contact for our customers throughout their solar journey. Your role includes:

• Guiding customers through the Solar Roof installation process, from contract to completion.
• Answering inquiries via phone, email, and chat with professionalism and enthusiasm.
• Scheduling inspections, coordinating with utility companies, and ensuring timely project closeouts.
• Tracking project updates and proactively communicating next steps.
• Collaborating with internal teams (sales, project managers, and technicians) to ensure a smooth customer experience.
• Resolving issues related to installations, warranties, and post-installation support.

What We’re Looking For

• Customer service professional with a positive, problem-solving attitude.
• Experience in solar, construction, or home improvement industries is a plus
• Strong communication and organizational skills—multitasking is second nature to you.
• Comfortable using CRM software (Salesforce experience is a plus).
• Passion for clean energy and sustainability.

Why Join Us?

• Competitive salary with performance-based incentives.
• Full benefits package, including health, dental, and vision.
• Opportunities for career growth in a rapidly expanding industry.
• Work with cutting-edge solar technology.
• A dynamic and supportive team that values innovation and customer success.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Entry Level