Description
AppleOne is proud to present:
The Record Associate will be onsite with the client to ensure the security, preservation, and proper management of records. This role requires strong customer service skills, attention to detail, and the ability to work independently.
Location: 2211 Congress Street, Portland, Maine 04102
Schedule: Monday – Friday 8:00 AM – 4:30 PM
Pay Rate: $18 – $20 per hour
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Key Responsibilities:
- Monitor and listen to customers to understand inquiries and provide accurate, prompt assistance
- File and retrieve documents (hard copy, electronic, microfiche) as required
- Coordinate creation, receipt, storage, retrieval, and disposition of records
- Ensure security and preservation of records in records centers and inactive records
- Apply retention schedules to inactive records
- Answer verbal, telephone, written, and email inquiries regarding record requests efficiently
- Prepare new files within records system guidelines
- Perform other duties as assigned
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Competencies:
- Results-oriented and driven by client satisfaction
- Strong integrity and solid business ethics
- Excellent interpersonal and presentation skills
- Outstanding written and verbal communication skills
- Professional attitude and appearance
- Good organizational skills with high attention to detail
- Ability to maintain confidentiality
- Clear verbal communication skills
- Strong initiative and ability to work with minimal supervision
- Flexibility managing multiple projects
- Quick learner with basic reading, writing, and arithmetic skills
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Qualifications:
- High School Diploma or equivalent
- Proficient with Microsoft Outlook, Word, Excel, and related products
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Physical Demands:
- Ability to grasp, lift, and move packages on a standard wheeled cart with a capacity of 60 lbs
- Ability to walk, bend, kneel, stand, or sit for extended periods
- Manual dexterity for operating office machinery
- Ability to frequently lift or move 40 lbs or more
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8820
Experienced (Non-Manager)