Description
UCLA HEALTH
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Description
We’re looking for a welcoming, detail-oriented administrative assistant to help ensure a smooth experience for the patients at the Cornea & Uveitis clinic. If you thrive in a fast-paced environment and love helping people this is the perfect role for you. Responsibilities include, but are not limited to:
- Greet and check in patients with warmth and professionalism
- Answer phones, respond to patient messages, and assist with patient inquiries
- Schedule appointments
- Collect copays and patient payments at check-in and check-out
- Manage insurance verifications
- Provide support with basic clerical tasks
Salary Range: $26.42-37.49 Hourly
Qualifications
Required:
- One year experience working in a medical office including scheduling patient appointments, answering telephones, interacting with patients and familiarity with current billing practices including governmental plans.
- Excellent interpersonal skills which promote pleasant and effective communications with patients, staff and doctors
- Excellent verbal and written communication skills
- Flexible personality and ability to adapt to changing needs of department
- Ability to interact calmly and effectively with patients with difficult personalities
Preferred:
- Experience registering patients in UCLA Encounter Registration system, working in a teaching environment
- Experience working in an Ophthalmology practice