Description
UCLA HEALTH
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Description
We are seeking a highly organized and patient-centered Surgery Scheduler to coordinate all aspects of surgical coordinating for ophthalmologists in our Oculoplastic clinic and ensuring a concierge-level patient experience. Responsibilities include, but are not limited to:
- Coordinate and schedule all aspects of patient surgeries, including pre-op testing, post-op visits, and OR scheduling
- Provide administrative consultation on surgery process
- Verify insurance coverage and obtain necessary pre-authorizations
- Provide front desk and general admin support as needed
Salary Range: $30.36-43.49 Hourly
Qualifications
We are looking for an experienced professional with…
Required:
- Skill in customer service, dealing with unhappy patients, engendering trust and loyalty among patients and referring physicians
- Skill in researching, developing, and coordinating complex and varied special projects.
- Expertise in speaking clearly and distinctly, using appropriate vocabulary and grammar, to resolve conflicts, obtain and convey information to individuals, both in person and over the phone.
- Ability to handle projects independently, set priorities, organize and analyze information and material while performing a variety of duties with frequent interruptions and simultaneous deadlines.
- Ability to prioritize work with frequent deadlines and heavy workload.
- Ability to work in a team environment and foster teamwork.
- Excellent interpersonal skills including the ability to deal effectively with physicians, staff and patients while working under the pressure of a busy workload.
Preferred:
- Knowledge of ophthalmic terminology.
- Detailed knowledge of the structure of the UCLA systems.