Description
AppleOne is proud to present:
Are you a professional, personable, and community-focused individual looking to launch a long-term career? We’re hiring two dedicated Customer Service Representatives to join a premier, culture-focused financial institution serving the Simi Valley and Ventura areas.
This organization is celebrated for its incredible work culture, community values, and dedication to its employees. If you are passionate about service and ready to grow, this is the place for you!
The Details
Role Customer Service Representative (CSR)
Compensation $20 – $21 per hour
Schedule Mon – Fri, 9:00 AM – 6:30 PM
Saturdays Required (every other Sat, 10:00 AM – 1:00 PM)
What You Will Do
As a CSR, you will be the front-line representative, building relationships with members and providing exceptional service for all their financial needs. You will be part of a team that puts community and culture first.
Deliver high-quality service and support to members in person and over the phone.
Assist members with account inquiries, transactions, and product information.
Identify opportunities to help members by educating them on available services and benefits.
Embrace the organization’s culture of community and empowerment.
What We’re Looking For
Professional, personable, and service-oriented candidates eager to build a career.
A strong desire to learn and grow within a supportive environment (most people who start in these roles get promoted internally).
Reliability and commitment to the required schedule, including every other Saturday.
Experience in a customer-facing role is a plus.
Bilingual skills (English/Spanish) are highly preferred but not strictly required.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1009
Entry Level