Description
Join the Trojan Family at the Herman Ostrow School of Dentistry of USC! Since 1897, the Herman Ostrow School of Dentistry has shaped talented students into outstanding dental professionals. Our expert faculty, rigorous clinical education, and commitment to community care have made us one of the nations top dental schools. Were not just shaping smiles were shaping the future of dentistry. About the Role: Patient Services Representative The Office of Clinical Affairs is looking for a Patient Services Representative who thrives in a fast-paced, people-centered environment. This position plays a key role in both patient care and student learning , serving as the welcoming face of the clinic and ensuring that every patient experience reflects USCs high standards of excellence and compassion. If youre enthusiastic, customer-focused, and detail-oriented, this is a great opportunity to join a team that makes a daily impact on the lives of patients, students, and the broader community. What Youll Do Greet and assist patients during check-in and check-out Verify insurance eligibility and process financial transactions Maintain accurate patient records and ensure smooth clinic operations Support clinic administration and collaborate with dental students, faculty, and staff Deliver top-notch service with professionalism and a smile What Were Looking For Wed love to hear from you if youre: Friendly and customer-service oriented Highly organized with strong attention to detail A problem-solver who thrives in a diverse, team-based environment Comfortable handling multiple priorities with poise and professionalism Preferred Qualifications: Associates degree 25 years of dental front office experience Proficiency in dental management software (preferably axiUm or Dentrix ) Experience in a healthcare or dental setting Bilingual fluency in English and Spanish strongly preferred Why Youll Love Working Here At USC, we take pride in creating the best employee experience because when our people thrive, so does our mission. Youll enjoy: Comprehensive benefits that support you and your familys well-being Work-life balance through supportive programs and resources A collaborative, inclusive culture where every voice matters The chance to be part of a tradition of excellence that dates back more than a century Learn more about our benefits at benefits.usc.edu At USC, we celebrate diversity, equity, and inclusion because innovation thrives when everyone feels welcome. Join the Trojan Family , where great minds come together to make a global impact. Will you be one of them? FIGHT ON! The hourly rate range for this position is $22.00 – $23.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. Minimum Education: High school or equivalentMinimum Experience: 2 yearsMinimum Field of Expertise: Experience working in a healthcare environment. Working knowledge of HIPAA compliance and insurance terminology. Demonstrated excellent interpersonal customer service and telephone skills. Demonstrated ability to multi-task. Demonstrated experience in a high volume, fast paced environment. Demonstrated team-oriented and collaborative work style. Quick Apply Link: https://usccareers.usc.edu/job/-/-/1209/87850489248