Job Responsibilities:

Verifies and ensures accuracy of recorded information, including tax, forms, fees, license/vin information etc.
Verifies that all documents are approved, signed and distributed according to established procedure
Serves as a point of contact for employee/customer questions about policies and procedures
Works exception queues and updates and validates title, registration and other exceptions in the system
Assists vendors, dealers, and other third parties with questions about processes, status and issue resolution.
Troubleshoots and resolves issues for completion of title, registration and related work on behalf of internal and external customers.
Keeps up to date with title, registration, and related regulatory requirements and changes.
Completes title packets within given states requirements and deadlines

QUALIFICATIONS:

Minimum-

High School Diploma/GED and 3 years experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years experience in a related field
Prior automotive titling experience is required

Preferred-

DealerTrack, VITU, AAA experience is strongly preferred.
Notary license preferred but not required.
Exceptional organizational skills, the ability to manage multiple tasks while meeting deadlines.
Must be positive, personable, self-motivated, and have strong interpersonal and customer service skills.
Must be a team player but also able to work independently.
Ability to learn different computer functions and programs, calculator and other office equipment
Ability to maintain a professional and pleasant attitude under a variety of circumstances

Title Specialist II (Manheim)