Description
AppleOne is proud to present:
We’re seeking a print production and mail preparation operations support our client. This position will manage a team of six employees responsible for print production, mailing preparation to a pre-sort house, and conference room monitoring. The ideal candidate is a hands-on leader who develops their team, builds strong client relationships, and drives operational excellence.
Compensation & Details
Pay Rate: $26.44 per hour
Dress Code: polo and black or khaki pants
Location: 4000 Coral Ridge Dr, Coral Springs, FL 33065
Hours: 8:00 am to 5:00 pm
Parking: Provided on-site
Responsibilities
Manage daily operations of a medium-to-large site and team.
Oversee copy, courier, managed print, hospitality, imaging, and mail services.
Ensure compliance with Service Level Agreements (SLAs) and contractual standards.
Hire, train, develop, and retain high-performing staff; manage performance and succession planning.
Foster an inclusive, customer-focused team environment that meets SLA objectives.
Maintain regular communication and collaboration with clients and Ricoh leadership.
Conduct performance reviews, identify development needs, and promote internal recognition programs.
Drive process improvement and ensure quality operational standards.
Prepare and present site reports, audits, and Monthly Operations Reviews.
Lead and support change management initiatives.
Qualifications
High school diploma or GED required.
5+ years of relevant work experience (B2B and/or technical).
Minimum 2 years of managerial or supervisory experience (strongly preferred).
5+ years of customer-facing experience required.
Proficient in Microsoft Office 360.
Strong leadership and problem-solving skills.
Excellent written and verbal communication abilities.
Strategic thinker capable of managing complex operations.
Skilled in customer service, process improvement, and team development.
Office environment with standard temperature and noise levels.
Requires periods of standing, walking, bending, and lifting items up to 50 lbs.
Must demonstrate attention to detail, multitasking, and adaptability in a fast-paced setting.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8820
Experienced (Non-Manager)