Description
AppleOne is proud to present:
We are in need of an Customer Service and Sales Administrator in our Maintenance Dept.. The successful candidate will need strong customer service skills, some dispatching experience and computer skills.
Job Description
Using Operational CRM Software for scheduling and customer management
Identify and send maintenance renewals and any service notices
Track equipment using monitoring system for service alerts
Dispatch Service & Maintenance Tech
Work with our Operational C Software, Microsoft Word, Excel
MAIN RESPONSIBILITIES:
Assist with scheduling maintenance appointments and follow-up calls, Calling to confirm service dates and times
Send out Service Reminders
Create Post-Service Reports
Data Entry
Follow up on all invoice renewals and proposals sent
QUALIFICATIONS:
-At least 2 year of administrative experience.
-Excellent communication, written, and customer service skills.
-Good Computer skills
-Dispatch/scheduling experience a plus.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1005
Experienced (Non-Manager)