Description
UCLA HEALTH
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Description
In this role you will be responsible for overseeing the business and patient care functions of assigned UCLA Health Community Clinics. This role ensures smooth daily operations by providing administrative and operational oversight, managing physical space, and coordinating clinical services.
Key Responsibilities:
- Supervise medical front office and back office staff to ensure efficient workflows and exceptional patient care.
- Coordinate clinical services to maintain high standards of quality and compliance.
- Oversee daily administrative operations, including scheduling, resource allocation, and performance monitoring.
- Manage physical space to optimize patient experience and staff productivity.
- Collaborate with leadership to implement policies, procedures, and process improvements.
Salary Rate: $70,200 – $145,200/annually Qualifications
Required:
- Demonstrated effective
supervisory skills including experience in recruitment, performance
appraisal, identification and communication of expectations, discipline,
and training. - Skill in analyzing information and
procedures to define objectives, identify patterns and recognize
alternatives and their implications. - Skill in operating a personal
computer and software programs, including MS Word, and Excel Spreadsheet. - Interpersonal skills to promote a
cooperative and productive work environment and to establish and maintain
cooperative, productive working relationships with faculty, residents,
medical students and staff from various social, cultural, and economic
backgrounds. - Working knowledge of medical
terminology. - Writing skills to prepare
accurate and concise reports and memorandums that clearly convey
information utilizing appropriate vocabulary and grammar. - Working knowledge of computerized
appointment scheduling and registration system, and the ability to
effectively train staff in the use of the system. - Working knowledge of major
medical insurance plans. - Ability to work occasional
weekends or evenings as required.
Preferred:
- Working knowledge of University
and Hospital policies and procedures to appropriately manage patient
registration, cashiering, risk management, and personnel. - Working knowledge of the
CareConnect system. - Demonstrated experience in
managing patient services and nursing staff in a private medical practice
or community clinic. - Accounting skills to plan,
prepare and analyze revenue and expense budgets.