Description
AppleOne is proud to present:
Job Title: Client ServicesSpecialist
Location:West Henrietta, NY
Job Type: Contract (until July 2026) Monday – Friday, 8:00 AM – 5:00 PM EST
Pay: $16/hr – 18/hr
Job Summary:
We are looking for a Client Specialist to contact clients and assist them with getting started on our services. You will answer questions, provide guidance, and ensure clients have a smooth experience.
Responsibilities:
- Make high-volume outbound calls to clients.
- Help clients get started with services.
- Follow up to resolve outstanding issues.
- Record all client interactions.
- Learn and use company systems and tools.
Qualifications:
- 2+ years of customer service experience.
- Comfortable with high-volume outbound calling.
- Clear, confident, and professional on the phone.
- Motivated by goals and metrics.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8820
Experienced (Non-Manager)