Description
UCLA HEALTH
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Description
The Department of Ophthalmology’s Retina Division is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to:
- Perform patient check-in/out
- Collect co-pays and process patient payments
- Secure authorizations and referrals
- Schedule patient appointments
- Answer calls route as needed
- Track status of patients’ test or imaging
Salary Range: $26.42-37.49 HourlyQualifications
Required:
- Knowledge of medical terminology.
- Knowledge of various insurance plans such as PPOs, HMOs, EPOs, Medicare and Medi-cal.
- Skill in establishing, coordinating and maintaining patient and administrative files.
- Ability to act as liaison between physician and patients and their families, using good verbal and written communication skills.
- Skill in speaking clearly, distinctly, and courteously using appropriate vocabulary and grammar to obtain and convey information to both physicians and patients and other individuals at various organizational levels.
- Skill in writing grammatically correct routine medical and business correspondence.
- Skill in setting priorities which accurately reflect relative importance of job responsibilities.
- Ability to work independently and follow through with assignments with minimal (or no) direction from supervisor.
- Ability to coordinate activities to guarantee timely completion of teamwork (usually under high pressure).
- Ability to maintain a friendly, caring demeanor with patients, most of whom are very fearful and stressed.