Description
UCLA HEALTH
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Description
This is a key position in the Department of Perioperative Services. The Manager of Sterile Processing spends the majority of time (50% or more) achieving organizational objectives through coordinated achievements of Sterile Processing Supervisors and Technicians. With the SPD Director, establishes departmental goals and objectives. Manages the accountability and stewardship of departmental and organizational goals and objectives. Ensures subordinate supervisors and professionals adhere to defined leadership standard work, utilizing metrics to demonstrate quality and productively in the department.
Applies managerial skills and technical experience to oversee sterile processing department operations. Determines optimal deployment of personnel and resources to achieve quality objectives. The incumbent has a strong background in sterile processing or surgical service as a technician.
Ensure compliance with internal policy and external regulations. Incumbent is knowledgeable of regulatory requirements and best practice based on industry standards.
Incumbent has strong leadership skills to manage a team of technical and administrative staff. The incumbent is actively involved in the operationsof the department to ensure quality product is provided to the surgical patient. Incumbent can generate and discuss metrics and reports which are used to achieve departmental goals. Incumbent has effective communication skills and knowledge of human resources processes. Incumbent functions at high level of autonomy while effectively communicating with SPD Director, and OR leadership team to ensure collaboration and partnership.
Incumbent possesses the ability to ensure training of staff to perform duties as a Sterile Processing Technician to include: decontamination and/or processing of equipment and instrumentation, instrument assembly, sterilization through methods including but not limited to steam and hydrogen peroxide gas; knowledge of surgical supplies and ability to prepare contents of case carts for surgery. Incumbent has knowledge of instrument tracking systems.
Incumbent orients, supervises, and evaluates Central Sterile Supervisors, Specialists, and Analysts.
Other major duties include, but are not limited to, customer service and departmental efficiencies. Able to maintain, prioritize, and expedite workflow. Works with Educator/QA Manager to conduct orientation, training programs, and staff development. Works effectively with OR leadership and staff to ensure quality of surgical instrument trays, and makes recommendations for surgical tray contents, care and handling by the clinical staff.
Qualifications
- 10 years of Operating Room or Sterile Processing and at least 3 years of management experience
- CRCST or a certified Surgical technologist certification required
- Strictly obeys the healthcare regulations for infection control: failure to adhere to these regulations will result in disciplinary action.
- Properly utilizes and provides resource information regarding proper sterilization techniques, product information, equipment operation, etc. to fellow staff and other healthcare team members, serves as a resource for people needing direction as required.
- Consistently demonstrates a high degree of accuracy and attention to detail.
- Actively participates in Quality Management and PIE programs.
- Consistently adheres to UCLA Perioperative Services policies and procedures.
- Attends all in-services/workshops as requested. Assists in the orientation and skill development of new staff members. Attends and participates in required fire, safety, disaster, body mechanics, etc. classes and/or drills.
- Always ensures a safe working environment for self and co-workers. Monitors and reports unsafe acts or conditions and takes appropriate proactive steps to resolve and/or report.
- Consistently maintains good guest relations interdepartmentally, interdepartmentally, using English language in both written and verbal format, uses good telephone etiquette, sensitive to co-workers, patients, physicians, and family members, consistently maintains a courteous and respectful manner, confidentiality of patients, healthcare or physician related information
- Maintains a positive attitude and behavior: efficient and productive with time utilization. Strives to be a team player. Adapts to change in workload. Conducts personal business on break or lunch time.
- Always rotates supplies, both prepackaged and interdepartmentally packaged, using the first in/first out method. Always inspects for package integrity and appropriate change of chemical indicators.
- Always responds to the needs of all areas. If unable to meet their needs keeps them informed and offer alternatives. Prioritizes appropriately and knows when to call for assistance.
- Able to rotate efficiently to all shifts as assigned.
- Able to work independently