Description
Job Number26209434
Job CategoryEvent Management
LocationW Hollywood, 6250 Hollywood Blvd, Hollywood, California, United States, 90028 VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $98,000 – $131,000 annually
Bonus Eligible: Y
JOB SUMMARY
Acts as lead for property programming, activations, and music curation for properties. Assists in establishing and implementing operational, service, and sales strategies for property restaurants, bars, daylife, nightlife venues and all public areas. Networks with clientele and creates non-traditional events that generate revenues and exposure for the hotel. Sources and contracts entertainment talent aligned with business needs. Creates an atmosphere that represents and enhances the property presence. Orchestrates events to establish hotel reputation in the market and integrates locally relevant experiences to enhance the guest offering. Leverages high profile vendor partnerships. Collaborates with marketing to promote events and experiences across appropriate media. Focuses on building long-term, value-based customer relationships with local businesses and maintains high levels of exposure and visibility for the property.
CANDIDATE PROFILE
Education and Experience
5 years experience in bar operations, lifestyle hotel, high-end bar or daylife/nightlife environment.
Preferred:
4-year degree from an accredited university in Marketing, Public Relations, Food & Beverage Management, Hotel and Restaurant Management, Hospitality, Business Administration, Communications, or related major; 4 years experience in the food and beverage, event management, or related professional area.
Background in event, hospitality, or entertainment settings with the ability to build rapport with a wide range of customers and partners .
CORE WORK ACTIVITIES
Daylife/Nightlife Sales and Marketing Strategy Development and Execution:
Develops and executes a comprehensive Daylife/Nightlife program leveraging knowledge of mixology and entertainment concepts to create a memorable and unique customer experience.
Seeks out Daylife/Nightlife collaboration opportunities that will increase brand visibility for entertainment and drive incremental sales.
Works with Director of Beverage on property promotions.
Establishes a system to track ticket sales.
Develops and implements marketing policies, plans and procedures.
Creates an atmosphere that represents and enhances property brand presence.
Directing Daylife/Nightlife Marketing and Public Relations Activities:
Collaborates with hotel leadership to plan and approve bar, pool, and venuerelated activities and events.
Identifies key customer segments and develops appropriate communication and engagement strategies.
Uses approved communication channels and digital platforms to build and maintain guest and partner relationships.
Supports marketing and promotional initiatives, including public relations, advertising, and onproperty campaigns.
Coordinates sales presentations, site tours, and client meetings to support event bookings and business development.
Builds and maintains strong relationships with local marketing, media, and community partners to increase property visibility.
Contributes to the development of marketing and programming ideas that elevate venue awareness and support market share growth.
Develops and nurtures customer and community networks to support business goals and drive venue performance.
Plans and executes promotional and customerfacing events that support revenue generation and guest engagement.
Assisting Daylife/Nightlife Operations:
Coordinates with Security and other operational teams to manage appropriate access and guest flow in venue areas.
Ensures adherence to all venuerelated policies, standards, and operational procedures.
Collaborates with the Security team to guide staff on safety, crowdmanagement practices, and professional guest interaction.
Communicates expectations clearly to team members to ensure consistent service and operational execution.
Shares key eventrelated updates and operational information with relevant venue teams.
Providing Exceptional Customer Service:
Delivers a responsive, guestfocused service approach by anticipating needs and ensuring consistent, highquality support across venue operations.
Oversees guest experience in bar, pool, lounge, and other venue areas to ensure service standards are met for all guests.
Demonstrates and reinforces the companys service values and operational standards through daily interactions and leadership.
Develops a strong understanding of the hotels target customer segments and tailors service and programming to meet their needs.
Analyzing and Reporting on Financial and Sales Data:
Monitors market conditions and customer insights to identify trends that may inform sales, programming, or operational strategies.
Reviews competitive reports and other industry resources to maintain awareness of the property’s position within the local market.
Evaluates monthly financial and performance reports and shares key insights with hotel leadership.
Manages budgets, forecasting, and resource allocation to support campaigns, promotions, and initiatives that drive revenue and achieve venue objectives
Other
Completes other reasonable duties as requested by leadership.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
W Hotels mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. Were here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests passions to life. If you are original, innovative, and always looking towards the future of whats possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.