Description
UCLA HEALTH
To apply for this position please CLICK HERE
Description
As a Patient Authorization Representative, you will be responsible for:
- Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
- Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
- Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
- Informing patients of their financial responsibility
- Answering a busy phone system
- Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives
Note: This posted position is 1 of 60 positions available for hire. All applicants will apply through this requisition and if selected will be hired into one of the available positions.
Salary range: $30.47 – $47.85 Hourly
Qualifications
We’re seeking a flexible, customer-focused, detail-oriented individual with:
- Minimum two years of experience working pharmaceutical/medical insurance verification and authorizations – REQUIRED
- Excellent communication, interpersonal, organizational, prioritizing and analytical skills
- Working knowledge of third-party payor verification terminology
- Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
- Computer proficiency with Word, Excel, and CareConnect system
- Experience with medical office procedures, including scheduling appointments
- Knowledge and familiarity with the Department and Hospital computer systems, including pre-registration and insurance verification procedures in the appropriate computer system
- Ability to accept and carry out oral instructions accurately and work independently as well as a part of a team within a demanding environment
- Ability to prioritize work, handle multiple tasks to completion and make decisions on which course to follow for a particular situation
- Knowledge of medical terminology and the ability to distinguish different exams and medical diagnoses.
- Knowledge of UCLA registration procedures