Description

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UCLA HEALTH

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Description

Under
the general supervision of the office manager, provide general and
administrative support to the staff, physicians and patients of the assigned clinic.
Schedule new consultations, coordinate and follow up patient appointments and
cancellations.  Complete demographics,
referral forms, on-line transactions including appointment and procedure
scheduling using the Encounter Registration system. Collect insurance cards and
payments. Balance daily cash drawers. Provide back up administrative support,
triage calls, Xerox, collate and file reports, sort and distribute mail. The incumbent will travel and work at
department clinics throughout the community as assigned by the supervisor for
coverage.

Salary Range: $26.42 – $37.49 hourly

Qualifications

Required:

  • Typing
    skills to prepare forms, manuscripts, and correspondence with speed and
    accuracy
  • Ability
    to follow proper channels of policies & procedures, communication &
    work standards.
  • Skill
    to organize tasks to facilitate smooth work/patient flow.
  • Demonstrated
    ability to be punctual and maintain a satisfactory attendance record
  • Ability
    to work overtime in cases of emergency.
  • Demonstrated
    ability to be punctual and maintain a satisfactory attendance record.
  • Skill
    in maintaining a harmonious work atmosphere, practicing excellent customer service.
  • Skill
    in speaking clearly and using proper grammar.
  • Ability
    to travel to various UCLA Health locations.
  • Availability
    to work various days/shifts.

Preferred:

  • Knowledge
    to schedule patient appointments and encounter patients using the Appointment
    Scheduling/Encounter Registration Programs.
  • Knowledge
    to schedule patients for referrals to specialists.
  • Knowledge
    of major medical insurance plans.
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