Description
UCLA HEALTH
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Description
As a Front Desk Administrative Support member, you will provide essential front office assistance to the clinic. We are looking for a compassionate and friendly candidate that will deliver an exceptional first point of contact for our patients in this high pressure clinic. Responsibilities include, but are not limited to:
- Patient registration and check-in
- Insurance verification
- Process co-payments
- Appointment scheduling
- Verify referrals and authorizations
- Triage calls
Salary Range: $26.42-37.49 Hourly
Qualifications
Required:
- Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
- Excellent organizational skills and ability to prioritize assignments
- Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
- Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center
Preferred:
- Skill in using a PC with associated programs including Word, Excel, and Email
- Skill in demonstrating work experience with a database computer program
- Knowledge of major medical insurance plans and types of coverage provided
- Knowledge of medical terminology