At Manheim (a Cox Automotive company), we strive to make sure every customer is completely satisfied when they do business with us. On the off-chance we fall short, we do our best to make things right, pronto. That’s where you come in.
We’re looking for an Arbitrator I to learn the ropes of resolving customer complaints and ensuring we don’t make the same mistake again. Do you have the skills we’re looking for? Keep reading for more details!
Benefi...
Provide an exceptional client experience.
Resolve issues with customers as they are presented either upon discovery or in response to a client call.
Work exception queues identified by the system.
Resolve exceptions by completing documentation, submitting to the state , and or working with the clients
Request power of attorney (POA) From clients.
Complete title validation.
Monitor aged ti...
The team member must be able to provide guidance and communicate DMV information to users in clear terms. This position ensures the accurate and efficient processing of vehicle titles for a dealer client by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles, and interacting with customers and regulatory agencies to resolve title issues. Position requires strong customer facing & relationship skills, along with understanding of Ca...