POSITION SUMMARY:
The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced...
To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo
Provide impeccable customer service
Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs
Anticipate, identify, an...
To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo. May proactively lead and guide team members ensuring successful achievement of operational objectives.
Provide impeccable customer service
Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are i...
To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo
Provide impeccable customer service
Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs
Anticipate, identify, an...
To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo
Provide impeccable customer service
Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs
Anticipate, identify, an...
To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo.
Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers' front line personnel in the various operating divisions and subsidiaries. Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs,...