Description
UCLA HEALTH
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Description
We are seeking a friendly, detail-oriented Front Office Administrative Assistant to join our Contact Lens clinic in Westwood with the Department of Ophthalmology. This role is an essential part of creating a welcoming and efficient experience for our patients. Responsibilities include, but are not limited to:
- Managing patient check-in and check-out processes
- Scheduling and confirming patient appointments
- Preparing and updating patient charts
- Answering and directing phone calls
- Processing and collecting patient payments
- Processing insurances, authorizations, referrals
Salary Range: $26.42-37.49 Hourly
Qualifications
Required:
- One year of experience working in a medical practice.
- Familiarity with current patient billing practices.
- Interactional skills sufficient to promote comfortable and effective communications with patients, doctors and staff.
- Ability to maintain professionalism with all patients including patients with challenging personalities.
- Ability to prioritize job responsibilities.
- Ability to respond quickly and calmly to urgent requests by faculty.
Preferred:
- Working knowledge of Ophthalmic terminology.