Description
Responsibilities
“WORK LOCATION IS: 2101 E Pacific Coast Hwy, Wilmington, CA 90744”
Advanced Field Service Engineer for Honeywell International, Inc. in Wilmington, CA
Responsibilities:
- Lead successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision.
- Follow detailed work instructions and amend any outdated or incorrect instructions.
- Make improvements to training guides and documentation.
- Lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment.
- Train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment.
- Support the development of on-site installation, servicing and repair processes of complex equipment and systems.
- Support revision and correction of work instructions and customer-facing training guides used by field installation specialists.
- Drive continuous improvement initiatives in the processes related to field services and product development.
- Support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment.
- Act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
- Assist in the audit, design, and solution of control sequences and solutions with customers.
- Validate customer requests. Educate customer and field technicians.
- Write documentation used by field technicians.
- Ensure Right and Fast Delivery. Inspect for Quality.
- Install or Repair Work Orders. Provide Customer Support.
- Mentor and Train Jr. Field Technicians and Service Representatives.
Qualifications
YOU MUST HAVE:
- Qualified applicants must have a Bachelor’s degree or foreign equivalent in Engineering, or a related field, and 7 years of industry experience maintaining, upgrading, troubleshooting, and installing Honeywell Distributed Control Systems.
- Full term of experience must include: maintaining, upgrading, troubleshooting, installing virtual systems with a high degree of precision in coordination of specialty Honeywell proprietary networks.
- Approximately 75% domestic travel required across 17 U.S. States.
- Telecommuting permitted when not at customer site.
ADDITIONAL INFORMATION:
- Location: Wilmington, CA
- 40 hours/week
- Salary: $140,774/year
- Employee Referral Fee: $1500
- If offered employment must have legal right to work in U.S. EOE.
About Us
Honeywell helps organizations solve the world’s most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.