Description
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW
As a QC Laboratory Manager in Manufacturing, you will be responsible for management and control of all daily operations in the QC Lab. You will manage staff that manufactures, processes and performs moderate testing on pathogen reduced platelet blood products for release to area hospitals for patient use. In this role, you will be responsible for management and control of all daily manufacturing and logistics operations, including all staff, assigned volunteers, budgets, environment, and work processes. You’d be expected to ensure compliance with federal, state, Red Cross directives and regional policy, procedures, and regulations.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Responsible for the management of laboratory staff and volunteers including, but not limited to, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.
Serve as a resource for supervisors for complex technical issues.
Ensure all functions are performed following all applicable regulatory policies and/or procedures and promptly to meet customer needs.
Ensure compliance with state and federal regulations, regional policies, and procedures; coordinate the implementation of new or revised tests, procedures, and equipment with SOPs, CFR, and OSHA regulations.
Ensure laboratory training and annual competency assessments are completed in compliance with established guidelines in the ARC training system. May act as a trainer for department-specific curricula.
Manage and evaluate workflow, distribution routes, and processes to ensure efficient and streamlined manufacturing processes to meet customer demand and required timelines in a cost-efficient manner. Participate in documenting, investigating, troubleshooting, communicating, and preventing recurrence of department problems, concerns, and complaints.
Lead suspect product department investigations. Perform supervisory review of documents.
May be responsible for tracking, trending, and analysis of laboratory data and the generation of reports.
Serve as a departmental expert on the applicable computer systems; responsible for the accuracy of computer and physical blood component inventories.
Pay Information: 115k to 130k per year, Dependent upon education, licensure and experience.
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Qualifications:
Bachelor’s degree in applied science required
5 years of related experience with laboratory experience
3 years of supervisory or management experience required
Good communication skills and the ability to interact with diverse customers is required
Good computer skills and the ability to use the Microsoft suite (Outlook, Excel, Word, Power point) of products is required
Knowledge of blood products and supplies and the ability to use a wide variety of lab/medical equipment preferred.
Blood Banking/Platelet knowledge is a plus
What will set you apart:
MT (ASCP) certifications; CA CLS or equivalent is a plus
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
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