Description
AppleOne is proud to present:
Client Services Representative
Location: New York, NY 10036, USA
Schedule: Monday – Friday (8:00 am – 5:00 pm)
Estimated End Date: March 2026
Job Summary
Seeking a Client Services Representative to perform complex client support activities including account setup, issue resolution, transaction processing, and loan servicing. The ideal candidate is detail-oriented, professional, and skilled in communication and problem-solving.
Key Responsibilities
Handle client inquiries and resolve service issues via phone, email, or in person.
Research and coordinate with departments to ensure timely issue resolution.
Maintain client satisfaction through accurate communication and follow-up.
Recommend process improvements and support less experienced team members.
Qualifications
High school diploma or equivalent.
Minimum three (3) years of customer service experience, preferably in banking.
Strong communication, organization, and multitasking skills.
Proficient in office software and transaction processing systems.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8820
Experienced (Non-Manager)