Description
Job description
Responsibilities:
- Review, prioritize and submit print requests from mainframe/mini/server/desktop according to complexity and urgency. Ensure that the output are quality checked and accurately meet the instructions as submitted
- Deliver print jobs within established timeframes; Maintain logs of all work submitted and completed including service logs
- Responsible for minor maintenance of reproduction equipment by solving paper jams; placing services calls and conduct routine cleaning
- Take meter reading of each duplicating machine on a daily basis. Monitor inventory of print supplies, stock paper and toners
- Inform clients of estimated completion time, when unclear of instructions, when there is a delay in service or when a specific service cannot be provided. Work with client to resolve complaint to client’s satisfaction
- Help to open and close the print center; Assist in keeping the center neat and professional looking
- Where high speed, high volume digital publishing printers are used, using printer software, make adjustments to image quality, create folders and directories for print on demand orders; There may be special request by client for specialized type of printing e.g. large paper printing, poster copying, manual/handbook sized printing
- Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
May possibly perform any of the following functions at the direction of the Site Manager:
- Send, receive and deliver faxes
- May be requested to perform document scanning
- Prepare mail/packages for shipping orders
- Provide light housekeeping such as making coffee and keeping conference rooms orderly
- Due to changing technology in office automation, will be required to learn new features and functionalities of duplicating machines, faxes and scanners as introduced at the site
- May perform some mailroom responsibilities and other duties as directed by Site Manager or Assistant Site Manager
PHYSICAL DEMANDS
- Physical activity required including frequent bending, reaching, lifting and standing in stacking print output into boxes or containers
- May lift and/or move up to 50 lb
Experience:
- High school Diploma or equivalent
- 1-5 years experience working directly in a print center
- Some familiarity with the general job functions, and minimal understanding of the detailed aspects of the job
- Knowledge of machine operations from low to high volume high speed duplicating equipment
- Proficiency in the use of a variety of reproduction-related equipment & systems (fax, scanner, punches, staplers, inserters, folders, paper cutters, spiral-binding, velo-binders, stitcher and collaters, counters
- Close supervision involving detailed instructions and constant checking on work performance
- Excellent customer service, professional attitude and appearance is a must
- Ability to work overtime & meet deadlines
- Ability to follow directives and handle physical demands
- Possess strong communication skills
This position requires attention to detail, technical proficiency, and the ability to work independently as well as part of a team. Strong problem-solving skills and the ability to adapt to changing production needs are also essential.
If you are a motivated individual with a passion for precision manufacturing and graphic design, we encourage you to apply.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance