Description
AppleOne is proud to present:
Location: Charlotte NC
Duration: 24 Months contract to hire
Position Overview:
We are seeking an experienced and dynamic Corporate Trainer to lead impactful training programs for employees utilizing the nCino (Salesforce) platform. This role is crucial in driving the successful adoption of the nCino platform within our Commercial Banking department. The ideal candidate will have expertise in designing and delivering both virtual and in-person training sessions, as well as creating tailored training materials to enhance user understanding and system adoption.
Key Responsibilities:
- Deliver comprehensive training to over 600 onboarding users on the nCino (Salesforce) platform, covering loan origination, customer relationship management, and portfolio management to improve efficiency and workflows.
- Design and conduct engaging virtual and in-person training sessions, incorporating hands-on exercises and live demonstrations to foster user engagement and understanding.
- Develop customized training materials, course outlines, and resources for various roles and departments within Commercial Banking.
- Collaborate closely with SMEs and Product Owners to ensure users are up-to-date on platform enhancements and updates.
- Provide ongoing support post-training by addressing user queries and troubleshooting system issues to ensure seamless adoption of the platform.
- Adapt quickly in an agile environment to update training content and methods based on system changes and user feedback.
- Maintain a high-energy and engaging training environment, ensuring alignment with company goals and objectives.
Qualifications:
- Proven experience in delivering corporate training programs, particularly in nCino (Salesforce) or similar platforms.
- Strong presentation and facilitation skills for both virtual and in-person environments.
- Experience in designing and developing training materials that cater to different learner needs.
- Ability to adapt to changes quickly and maintain energy and enthusiasm throughout training sessions.
- Excellent communication, troubleshooting, and problem-solving skills.
- Knowledge of Commercial Banking processes is a plus
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8824
Experienced (Non-Manager)