Description
AppleOne is proud to present:
Position: Counselor – Enrollment/Eligibility
Schedule/Duration: Mon–Fri, 9:00 AM–5:30 PM EST
Dates: 12/15–1/28 (30 days, accounts for Christmas Day, New Year’s Day, and MLK Day)
The expectation is that a supplier will not present a candidate with a prescheduled appointment during the training period. Missed time during the training period may result in termination.
Responsibilities:
– Receive, assess, and screen applications, proactively communicating with clients to collect any outstanding information.
– Validate and calculate income, assess eligibility, and manage case referrals.
– Engage regularly with program participants on a daily basis.
– Potentially educate clients on fundamental program services and eligibility prerequisites.
– Collaborate with clients to establish and attain program objectives, ensuring continuity of services and eligibility.
– Fulfill additional responsibilities as delegated by Management
Education/Experience: Minimum Requirements: 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Equipment: Bring Your Own Device (BYOD) per attached Work at Home Technical Requirements plus camera. Agents must be on camera during training.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8820
Entry Level