Description
AppleOne is proud to present:
*NON REMOTE*
Looking for Customer Service Reps
Pay: $20 – $23
Must be at least 20 miles within job site radius
Job Description: Are you someone who enjoys helping others and providing solutions? Do you have excellent communication skills and a genuine desire to make a difference? If so, we want you to join our customer service team!
As a Customer Service Rep you will be the first point of contact for our valued customers. You’ll be responsible for providing top-tier service, answering inquiries, resolving issues, and ensuring that every customer has a positive experience. Whether you’re responding to customer queries via phone, email, or live chat, you’ll be at the heart of our operations, ensuring our customers’ needs are met quickly and efficiently.
Key Responsibilities:
Answer customer inquiries and resolve issues promptly with professionalism and empathy.
Provide accurate information about products, services, and policies.
Troubleshoot customer concerns, offering solutions and alternatives as needed.
Document customer interactions and maintain detailed records of inquiries.
Work closely with other departments to ensure customer satisfaction and issue resolution.
Continuously improve knowledge of products, services, and industry trends to provide the best possible support.
Uphold the company’s values and mission in every customer interaction.
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1052
Entry Level