Description
AppleOne is proud to present:
Personal Lines Insurance Customer Service Representative
Bilingual Spanish a plus
Location: Torrance
Full-Time Direct Hire
Hourly rate; $25-$26
Are you a motivated, detail-oriented professional with a passion for helping people? Join our team as a Personal Lines Insurance Customer Service Representative, where you’ll support a high-end client base in a dynamic and team-focused environment.
This is more than just a job—it’s a chance to build a fulfilling career in a well-established agency that values exceptional service, teamwork, and professional growth. Whether you’re already licensed or looking to get licensed (we’ll cover it!), we’d love to hear from you.
What You’ll Do:
Build and maintain strong relationships with clients, focusing on retention and satisfaction
Handle policy updates, endorsements, claims, and payments using agency management systems
Issue insurance documents such as Certificates of Insurance (COIs)
Process renewals and follow up on client changes and needs
Answer phones, schedule appointments, and ensure client needs are met promptly and professionally
Communicate regularly with clients to ensure top-tier service and retention standards
What We’re Looking For:
Experience in personal lines insurance and customer service
Property & Casualty License preferred – not required to apply (we’ll reimburse licensing!)
Strong communication and organizational skills
Bilingual in Spanish is a plus
Tech-savvy and comfortable navigating insurance systems
Why Join Us?
Competitive hourly rate (based on experience and qualifications)
Supportive team culture
Opportunities for advancement
Work with a respected agency serving high-end clientele
Licensing reimbursement available
Ready to take the next step in your insurance career?
Apply now and be part of a company known for excellence, professionalism, and care.
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1007
Experienced (Non-Manager)