Description
Job Title: Data Collection Systems Technical Lead
Location: Los Angeles, CA
- Setup, implementation, and operation of complex technical systems, including the mounting/wiring of hardware and the setup of specialized software, both current and future.
- Collaborate with team to maintain documentation in key processes
- Addressing gaps in technical systems, including local networking, operational process issues, and missing/incomplete software and hardware.
- Analyze data to assist engineering with root cause analysis
- Improve platform reliability through timely response to reported issues; provide in the moment direction to data collection operators when issues experienced in field
- Collaborate with team across several locales to analyze and resolve issues
- You must be an expert with using both consumer and prototype devices, and able to lift and move equipment for different systems.
- Sound troubleshooting theory and demonstrated ability to utilize system logs and metadata to assemble facts and order-of-operations in triage of complex systems
- Sound technical troubleshooting and triage methodology
- Interfacing with less-technical operators to both explain system functionality and demonstrate proper procedures.
- 2+ years experience with macOS, iOS devices preferred
- Familiarity with bash scripting, Python, network debugging preferred
Job Type: Full-time
Pay: $50.00 – $90.00 per year
Work Location: In person