Dispatcher / Scheduling Coordinator

AppleOne is proud to present:
We are seeking a highly organized and detail-oriented Dispatcher / Scheduling Coordinator to support daily operations by scheduling appointments, dispatching technicians, and coordinating materials and resources. This role is critical in ensuring efficient workflows, clear communication, and high-quality service delivery.
Pay Rate:$18-21/Hr
Hours7:30 am to 4:30 pm
521 Byron Street, Suite B, Chesapeake, VA 23320
Key Responsibilities

• Schedule appointments and dispatch technicians for service and installations to maximize productivity.
• Create work orders, provide status updates to customers, and follow up with technicians as needed.
• Review work orders to ensure completion and proper closure, including follow-up on pending items.
• Complete and manage contract paperwork and quality control (QC) documentation.
• Schedule and coordinate subcontractor work.
• Work closely with technicians to ensure all required paperwork is completed accurately and on time.
• Maintain and update appointment schedules.
• Order materials and equipment; receive, track, and issue materials to technicians.
• Complete daily operational reports.
• Assist with coordination activities including scheduling, customer notifications, and equipment procurement.
• Conduct physical inventory and maintain accurate records.
• Act as a liaison between Sales, Project Managers, and technicians.
• Perform other duties as assigned.

Qualifications

• 1–3 years of experience in a similar role (dispatching, scheduling, or coordination).
• Strong decision-making skills with excellent organization and attention to detail.
• Excellent verbal and written communication skills.
• Strong problem-solving skills with the ability to escalate issues when necessary.
• Data analysis and interpretation skills.
• Proficient in Microsoft Excel.
• Experience with dispatching and scheduling preferred.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#8820

Experienced (Non-Manager)