Enrollment Associate

AppleOne is proud to present:
Enrollment Associate

**Must have experience in Medicare enrollment and eligibility

• Duration: Asap thru February 28, 2026
• Type: Full Time Temporary
• Schedule: 8am-4:30pm, Monday-Friday
• Location: Hybrid, Huntington Beach office (2 weeks of training in the office, then 1-2 days in office)

Job Summary

The Enrollment Associate is responsible for assisting with the enrollment process. They support the onboarding of new members by collecting and verifying enrollment data, ensuring accuracy and completeness. The associate may communicate with applicants to gather missing information, answer inquiries, and provide guidance throughout the enrollment process. They collaborate with internal teams to coordinate and track enrollment activities, maintaining documentation and records. The Enrollment Associate plays a vital role in ensuring a smooth and efficient enrollment experience for individuals joining the plan.

Functions & Job Responsibilities

• Responding to internal and external customer inquiries
• Addressing and resolving issues, questions and/or concerns regarding enrollment through claims, call tracking, or e-mail.
• Creating and maintaining records in the eligibility transactional system
• Entering enrollment applications into the company’s database system
• Process enrollment and dis-enrollments
• Verify enrollment status with clients
• Research and resolve enrollment system rejections.
• Works with colleagues to resolve exceptions and takes appropriate action to ensure members are properly enrolled.
• Maintain records in the enrollment database.
• Manage and maintain member eligibility change data
• Conducts daily and monthly reconciliation of files
• Verifies accuracy of entered data against sourced documents
• Other duties as assigned.

Qualifications
Education & Experience:

• Associate’s Degree or equivalent combination of education and experience
• One (1) to three (3) years’ experience in Medicare Managed Care Preferred
• One (1) year experience with data entry and use of Microsoft Office

Skills:

• Knowledge of Medicare guidelines a plus
• Must be well-organized and detail orientated.
• Professional demeanor, with strong and excellent customer service skills.
• Fast-learner
• Ability to work in multiple computer systems
• Ability to enter and retrieve data using standardized keyboard functions
• Ability to read and interpret technical procedures or government regulations
• Ability to write basic correspondence and perform basic arithmetic
• Adaptability to change
• Proficient in Microsoft Excel and World
• Strong data entry skills (55 wpm preferred)

Physical & Working Environment.
Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:
• Must be able to travel when needed or required
• Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
• Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Experienced (Non-Manager)