Description
UCLA HEALTH
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Description
Provide administrative and patient care support to assigned clinic in the Department of Medicine/Division of Dermatology.
- Assist in coordinating patient flow throughout the clinic, from registration to discharge.
- Ensure patients are scheduled via the incoming referrals work queue within established scheduling guidelines.
- Able to collect copays, deductibles, or fee for services accurately, and follow cash handling guidelines for the closing and deposit of cash drawers.
- Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation
Salary Range: $26.42 – $37.49/hrlyQualifications
Required:
- Excellent organizational skills and ability to prioritize assignments.
- Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
- Excellent cash handling skills, ensuring co-pay collections and cash drawers are maintained follow University set standards.
- Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.
- Skill in using a PC with associated programs including Word, Excel, and Email.
- Demonstrate work experience and knowledge with a database computer program.
- Knowledge of major medical insurance plans and types of coverage provided.
- Working knowledge of Care Connect system to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports
- Knowledge of medical terminology.
- Travel to SM and Westwood locations as needed