Description

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UCLA HEALTH

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Description

In this role you will, 

  • Provide  direct support to the physicians and patients for assigned primary and/or specialty care physicians
  • Act as a liaison for the patients and physicians in the practice.
  • Assist patients in accessing service within the health system
  • Facilitate communication with referring physicians.
  •  Refer patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect

Salary Range: $ 30.36 – $43.49/Hourly 
Qualifications

Required

  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities
  • Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
  • Ability to creatively integrate competing demands into a productive working environment.
  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
  • Ability to provide coverage for Community Clinics as assigned.

Preferred:

  • Knowledge of specific specialty practice and workflows
  • Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
  • Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.

*    Familiarity and knowledge of authorization process & managed care programs

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