Description
UCLA HEALTH
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Description
In this position, you will provide administrative and patient care support at the Encino Primary Care office. Primary duties include but are not limited to:
- Assist in coordinating patient flow throughout the clinic, from registration to discharge and work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
- Act as a key patient contact in the appointment and registration desk area, following the world class practices of CI-CARE.
- Schedule patients using the electronic medical records system, collect and update demographics, perform insurance verification and authorizations as necessary.
- Greet and check-in patients and perform cash collections and ensure that proper procedures and policies are followed.
- Act as a liaison between the patients, providers, nursing staff, house staff and health system administration.
- Other duties as assigned by the manager.
Salary Range: $26.42 – $37.49/hourly Qualifications
Required:
- Ability to communicate professionally and effectively with physicians and staff in a high-volume setting.
- Excellent organizational skills and ability to prioritize assignments.
- Skill in efficiently and accurately facilitating the appointment making process.
- Demonstrated ability to be punctual and maintain a satisfactory attendance record.
- Skill in maintaining a harmonious work atmosphere, practicing excellent customer service.
- Skill in speaking clearly and using proper grammar.
Preferred:
- Knowledge of major medical insurance plans and types of coverage provided.
- Skill in using a PC with associated programs including Word, Excel, and Email.
- Skill in demonstrating work experience with a database computer program.
- Knowledge of medical terminology.