Group Sales Manager

From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown’s cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment destinations.

Currently ranked #1 by Trip Advisor for Best Downtown Hotels in Los Angeles, the Omni Los Angeles strives to provide the highest quality product and customer service to each and every guest. Omni Hotels & Resorts believes in The Power of One, the practice of empowering every associate to do their best to ensure our guests feel comfortable and appreciated. This philosophy is the reason why the Omni Los Angeles has been so successful in customer satisfaction throughout the years. It is our mission to inspire and reward our associates, and we are committed to being the employer of choice in the hospitality industry. If you are a friendly, motivated individual, with a passion to serve others, the Omni Los Angeles Hotel may be your perfect match.

Overview:

Responsible for researching and aggressive solicitation of the express market (10-65 rooms peak) with an emphasis on short term, high rated and less price sensitive bookings. To merchandise as skillfully as possible the guest rooms, function space, and private dining rooms, to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience.

Responsibilities:

• Achieve monthly room night booking goals, primarily handling group blocks from 10-65 rooms on peak nights.
• Achieve budgeted food & beverage, room nights, rate , and revenues.
• Merchandise function space and private dining rooms to attain maximum room rental wherever appropriate .
• Follow Booking Guidelines.
• Prospect, solicit , and develop accounts within assigned market segment(s).
• Maintain aggressive weekly telephone, site inspection, and personal call goals, to include outside sales calls and cold calling.
• Use all prospect sources as identified in the Sales Action Plan.
• Follow up promptly on leads generated by the GSO, other Omni Hotels & Resorts, and other lead sources.
• Follow-up and process group blocks related to Catering Events and private dining room inquires.
• Active involvement in industry associations, organizations, and trade shows.
• Participate in development of all promotions related to assigned market segment needs.
• Continuously refine product/concept offering .
• Maintain files and current trace dates, accurate history, and all relevant booking activity .

Qualifications:

• Minimum of 1-year sales experience in a management or coordinator role.
• Minimum of 1-year hotel experience.
• College degree in Hospitality or Business Management, preferred.
• Must have proven selling, negotiating and presentation skills.
• Must be knowledgeable about all hotel capabilities (front desk/reservations/room service/catering).
• Solid written and verbal communication, along with excellent presentation skills.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment.
• Must have highly developed customer service skills with strong attention to detail.
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.
• Maintain a professional business appearance, attitude, and performance.
• Must have a flexible schedule and be willing to work nights, weekends, and holidays when necessary.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a variety of shifts, including weekends and holidays.
• Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster .

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .