Description
AppleOne is proud to present:
We are hiring a Medical Scheduler.
RESPONSIBILITIES:
* Schedule all patient appointments (pre-op, post-op) and surgeries.
* Verify insurance, obtain surgery authorizations, and health clearances.
* Ensure pre-op studies are scheduled and completed.
* Coordinate OR times and clinical staff for procedures.
* Review surgery risks and benefits with patients per doctor’s orders.
* Enlist patients in required education classes before surgery.
* Act as primary contact and liaison between patient, physician, and departments.
* Arrange special equipment requested by the physician for procedures.
* Respond to patient inquiries and complaints; escalate issues when needed.
* Provide concierge coordination between office and patient representative.
* Manage physician referral queues and complete referrals.
* Handle physician correspondence, forms, authorizations, and calendar.
* Prepare charts and update patient demographics and insurance info.
* Work with billing team for audits and ensure surgical reports/charges are sent.
* Collaborate with workers’ comp adjusters and case managers for authorizations.
* Provide clinical or administrative support as needed.
QUALIFICATIONS:
* High School Diploma or GED
* Flu vaccinated (no exemptions/no declinations)
* 2 years of experience with surgery/procedure scheduling
HUGE PLUS:
* Previous experience as PSR or MA
* Previous surgery center experience
* Bilingual in Spanish or Mandarin
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1031
Experienced (Non-Manager)