Description
AppleOne is proud to present:
Print Support Specialist / First Responder
Location: Paramount, CA 90723
Pay Rate: $19.57 – $26.05/hr
Dress Code: Business Casual
Shift: 8:00 AM – 5:00 PM
About the Role
We are seeking a Print Support Specialist / First Responder to provide on-site support for multifunction devices (MFDs) and printers within a school district environment. This role requires traveling between multiple school sites during the workday using a company-assigned vehicle.
The ideal candidate is a self-starter who can work independently, manage priorities without close supervision, and provide excellent customer service to school staff and administrators.
Key Responsibilities
Serve as first responder for printer and MFD service requests
Travel to various school sites to support devices
Troubleshoot printer issues, including clearing paper jams and basic repairs
Deliver and replace supplies such as toner and paper
Lift and move paper boxes and equipment (up to 50 lbs)
Maintain accurate service reports using computer systems
Communicate clearly with school staff and stakeholders
Prepare and deliver PowerPoint presentations when required
Ensure devices are operating efficiently and safely
Required Qualifications
High school diploma or equivalent
Minimum 3 years of related experience (5 years preferred)
Experience supporting printers, copiers, or technical equipment
Strong customer service and communication skills
Comfortable working independently and traveling between locations
Good organizational skills with the ability to prioritize tasks
Basic computer skills for reporting and documentation
Ability to lift up to 50 lbs regularly
Preferred Skills
Experience in school districts or educational environments
Familiarity with large-format printers, copiers, or office equipment
Ability to calibrate, troubleshoot, and maintain complex office equipment
Presentation and communication skills (PowerPoint)
Work Environment & Physical Requirements
Office and school campus environments
Frequent walking, standing, bending, and reaching
Occasional lifting up to 70 lbs (cases of paper)
Use of basic hand tools and office equipment
Moderate dexterity required (keyboard, tools, eye-hand coordination)
Additional Information
Company vehicle provided for daily site travel
Must maintain reliable attendance and punctuality
Diverse daily assignments with minimal supervision
Opportunity to work independently in a client-facing role
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8820
Experienced (Non-Manager)