Description
MILITARY VETERANS
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The following is not intended to represent an all-inclusive list of job responsibilities, but to outline the ESSENTIAL FUNCTIONS of the position.
General Description:
Responsible for the day-to-day performance of all OnSite Specialists within the region, including customer engagement and collaboration with Sales to further strengthen and build the OnSite business.
Essential Functions:
- Supervises (directly) the OnSite Specialists. Supervisory duties include selection of new employees, performance evaluations, career development, authorizing of timecards, assigns overtime, responsible for corrective actions.
- Coaching, developing and leadership of all Specialists throughout assigned territory.
- Partner with Endoscopy sales reps to drive support for Specialists, strong customer engagement and growth of the ProCare business.
- Interact with customers (Administrators and Clinicians) regarding the performance of OnSite Specialists.
- Assist in the implementation of new accounts with a primary focus on Specialist performance.
- Responsible for interviewing and overall talent acquisition.
- Responsible for monthly reports to Associate Managers, OnSite Operations and to Regional Manager, OnSite Operations on region performance / activity / HC.
- Enforce on time completion of SLMS assignments for all Specialists.
- Responsible for working with Field Enablement Team to ensure sick days, vacation days and leaves are covered.
- Monitors the attendance of employees.
- Responsible for writing performance and merit reviews.
- Adheres to all policies and procedures put forth in the Sales code of conduct.
- Works with Associate Managers, OnSite Operations to gain understanding of Regional P& L.
- Up to 75% travel (including overnight)
QUALIFICATIONS/ REQUIREMENTS:
- Operating Room experience in a services-related account for at least 1 year desired.
- 5 plus year tenure with Stryker ProCare or related field desired.
- 3 years of prior management experience preferred.
- B.A. or B.S. in business with an emphasis in marketing or related discipline preferred.
- Medium work: Exerting up to 60 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects.
- Must be able to review printed materials.
- Must be able to effectively use computer programs (e.g. Word, Excel, Outlook and Power Point ).
- Must have Stryker VPN access.
- Must be able to use I-Expense for expense reporting.
- Must be able to communicate with large groups of people.
- Must be able to communicate telephonically.
- Must be able to use common office equipment (e.g. calculator, PC, fax machine, etc.).
- Must be able to generate and explain detailed forecasts, guidelines and procedures.
- Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).
- Excellent analytical skills.
- Excellent professional interpersonal skills.
- Demonstrated effective managerial skills with quick decision-making ability.
- Excellent organizational skills.
- Excellent problem solving ability.
- Near visual acuity, (corrected) color vision, corrected (if necessary) audio logical problems, mobility, bending, standing, stooping, and finger dexterity.
- $71,900 – $111,900 salary plus bonus eligible + Benefits (Health, Vision, Dental, 401K, Tuition Reimbursement, Employee Assistance Program, Wellbeing Program, Employee Stock Purchase Program). This information reflects the anticipated salary range for this position based on current national data. Actual minimum and maximum may vary based location. Individual pay is based on skills, experience, and other relevant factors.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.