Description

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Special Instructions to Applicants

Please Note: This position is represented by the Student Services Advisor and Professionals (SSAP) bargaining unit.

Department Summary

The Office of Academic and Student Affairs (OASA) in the Samueli School of Engineering is the central advising unit for undergraduate engineering students. We provide academic support from new student orientation through graduation, which includes an overview of school enrollment policies and deadlines, major requirements, change of major, and degree completion. OASA also supports admissions, course evaluations, course scheduling, and schoolwide events, such as commencement and Discover UCLA engineering. We are a team of 18 full-time staff members headed by the Associate Dean of Academic and Student Affairs that fosters a collaborative environment while working closely with campus partners.
Position Summary

Under the direct supervision of the Student Services Supervisor 1 and under the general direction of both the Associate Dean of Student Affairs and the Director of the Henry Saumeli School of Engineering and Applied Science Office of Academic and Student Affairs (OASA), which is the central undergraduate unit with complete oversight of the undergraduate programs for all the seven academic departments in the School of Engineering. The Student Services Advisor position is a senior academic counselor for continuing students in Chemical Engineering, Civil Engineering, Mechanical and Aerospace Engineering, Undeclared engineering, and the engineering minors This position is responsible for implementing policies and procedures to manage all aspects of the student experience from orientation through graduation, advising students on registration/matriculation, add/drops waivers and substitutions, transferability of courses, course substitution and developing academic plans. The Student Service Advisor is responsible for monitoring students’ academic standing, placing students in academic difficulty on academic contract and counseling dismissed students on readmission requirements. This position has a leadership role in overseeing the Exceptional Students Admission Program (ESAP) ensuring that students are reviewed and verified of their eligibility to be recommended for admission to a Samueli MS program. As the ESAP lead the advisor will train a team to help with the review process and send official notifications to students of their eligibility and a final list of students to the Samueli graduate departments and programs. Additionally, the senior degree auditor provides oversight for the awarding of well over 1,000 Bachelor of Science degrees annually. As such, must have extensive knowledge of major requirement for ten engineering majors, three minors, and School and University requirements. This position coordinates the degree audit process and responsible for training all undergraduate advisors in Samueli Engineering on the protocols and procedures for verifying degree awards. The position manages the degree audit notification process utilizing the MyEngineering message merge database application leveraging current systems and utilizing new technology trouble-shooting degree audit automated systems where needed. The position advises undergraduate students approaching the completion of Bachelor of Science degrees on course, university and grade point average requirements, monitors Latin Honors eligibility and is responsible for counseling students who do not meet degree requirements recommending solutions to degree deficiencies. This position is the OASA Liaison with the Office of the Registrar, Dean of Students Office and other campus student services offices. This position is responsible for hiring, training and oversight of the student file clerks and peer counselors who assist with the degree audit and supports all OASA services. Occasional weekend and evening hours required for student informational workshops and fairs as well as special events such as the two Samueli Commencements, Discover Engineering and Bruin Day.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications

  • Working knowledge of University and School rules, regulations, policies, and procedures related to student affairs and curricula requirements. (Preferred)
  • Working knowledge of the Registrar’s Office and student services such as Career Center, The Center for Accessible Education, Counseling and Psychological Services, Dashew Center and Financial Aid. (Preferred)
  • Familiarity with University on-line systems and procedures, SIS (student information systems) SRS (student records systems), Course Inventory Management System (CIMS CMS), MyUCLA, DARS, Assist, Transferology. (Preferred)
  • Ability to interpret transcripts and manually calculate GPAs and units when necessary, with attention to detail. (Required)
  • Computer and database skills necessary to maintain, troubleshoot and encode student databases, process electronic degree audit notices and generate reports and presentations, such as Microsoft Word, Excel, PowerPoint, WordPress, and some UNIX language. (Required)
  • Time management and organizational skills in working independently and following through on assignments and meeting deadlines. (Required)
  • Ability to multi-task with frequent interruptions, set priorities and work independently with minimal direction, think strategically, work in demanding situations. (Required)
  • Skill in employing fundamental counseling techniques. (Required)
  • Communication, interpersonal skills and political acumen to interact with a diverse population. (Required)
  • Ability to make oral presentations to student groups and college/university staff. (Required)
  • Skill in writing grammatically correct reports and correspondence. (Required)
  • Supervisory skills to train, delegate and monitor work assignments of student clerks. (Preferred)

    • Education, Licenses, Certifications & Personal Affiliations

  • Bachelor’s Degree in related area and/or equivalent combination of education and experience (Required)

    • Special Conditions for Employment

  • Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
  • Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
  • Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

    • Schedule

    8:00 AM TO 5:00 PM
    Union/Policy Covered

    99-Policy Covered
    Complete Position Description

    https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=TBD_189563

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