Description
AppleOne is proud to present:
Job Details:
Job Title: Senior Loan Operations Officer
Location: Santa Rosa, CA – ON SITE
Shift: Business Standard Hours
Duration: Full Time
Salary: $39.00 – $42.00 offered based on experience
About the Role:
·We’re seeking an experienced Senior Loan Operations Officer to join our Loan Operations team. This is a high-impact role ideal for someone who is confident working independently, has deep expertise in loan servicing and loan documentation, and enjoys being the go-to resource for complex operational needs.
·In this position, you will support advanced functions within the department—ranging from regulatory reporting and audit coordination to SBA communications, loan pledging, and subpoena processing. You’ll also partner closely with the VP–Loan Operations Manager and serve as a key resource to Loan Operations Specialists across the team.
Key Responsibilities:
·Provide lead support to Loan Operations Specialists (I–III) on new loans, renewals, and modifications—primarily commercial—using Laser Pro software.
·Complete SBA 1502 reports accurately and on time; conduct ongoing SBA 7a monitoring through CAFS.
·Manage all communications from the SBA and Guidehouse; handle SBA 7a loan payoffs.
·Oversee Rocket Mortgage/Quicken processes and annual audits.
·Work directly with Falconbridge, DMI, and US Bank on Mortgage Pool purchases.
·Complete monthly Federal Reserve Bank and quarterly Federal Home Loan Bank loan pledging.
· Conduct research and complete subpoenas in coordination with Legal Counsel, Special Assets, and Central Operations.
·Coordinate and support internal Loan Operations audits and external exams (Compliance, Fair Lending, FRB, FHLB, Mortgage Pools).
·Perform Flood Insurance audits.
·Troubleshoot and resolve complex customer-level issues; support Loan Operations team members.
Qualifications:
·7+ years of banking experience in Loan Operations.
·2+ years of loan documentation experience (commercial preferred); Laser Pro experience required.
·Strong understanding of complex entity structures as they relate to loan documentation.
·Excellent written and verbal communication skills.
·Strong organizational and time management abilities with proven prioritization skills.
·Intermediate proficiency with Microsoft Excel and other Office applications.
·Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
·Professional, positive, and customer-focused interpersonal skills.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8824
Experienced (Non-Manager)