Description
AppleOne is proud to present:
Position Title: Team Leader – Enrollment/Eligibility
Pay Rate – $21/hour
Training Schedule: Mon – Fri 9:00 am- 5:30 pm EST
Hours of Operation: Mon – Fri 9:00 am- 6:00 pm EST
Duration: 12/3-1/15 (30 days, accounts for Christmas Day, New Years Day, and MLK).
Job Description:
– Support the supervisor by overseeing the performance of assigned staff and offering input as needed.
– Conduct training sessions and evaluate staff performance as directed by the supervisor.
– Contribute to the development and upkeep of processes and procedures within the team.
– Foster effective relationships across departments for seamless collaboration.
– Facilitate meetings when necessary to ensure productive communication within the team.
– Ensure staff members maintain up-to-date knowledge of the program.
– Provide the supervisor with comprehensive updates on various operational aspects including quality, training, policies, procedures, staff issues, case determinations, and appeals activity.
– Act as the subject matter expert in verifying and researching documentation.
– Draft or revise training materials and procedural documentation.
– Serve as a facilitator and team leader, delegating tasks and providing guidance and training in specialized areas.
– Manage difficult communications with external contacts for escalated matters.
– Demonstrate autonomy in determining methods and procedures for new assignments.
– Conduct quality assurance checks on team members’ work to maintain high standards.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8820
Entry Level